eLearning Support for Teachers
Learn more
> Moodle
> Panopto
> Zoom
> Equipment in Learning Centers
> Enquiry and Technical Support
Moodle
> Training session for new instructors
> Briefing session on Moodle Mobile App and New Features
> Moodle User Guide for HD / DFS /DCM
> Moodle User Guide for PCE (Part-time Programme and Short Course)
Panopto
> eLearning Workshop – Lecture Capture by Panopto
> Training session for new instructors
> Briefing session for new instructors
> FAQs and Tips
Recording in Learning Centres:
If you need assistance while recording in our learning centres, you may call the technical support hotline during office hours.
Zoom
> Zoom User Guide for Hosting a Meeting Room
> Zoom User Guide for Joining a Meeting Room
> Advanced Features in Zoom Meeting
> Guideline and suggested actions in using Zoom securely
> FAQs about security and privacy of using Zoom for online teaching. (for participants/students)
> FAQs and Tips
Video Demonstration
> Sign in with SSO (HD/DFS instructors)
> Sign in with email (PCE instructors)
> Schedule a Zoom Meeting
> Share Screen in Zoom
> Virtual Whiteboard in Zoom
> Annotation in Zoom
Recording in Learning Centres:
If you need assistance while recording in our learning centres, you may call the technical support hotline during office hours.
Equipment in Learning Centers
Wi-Fi Service
| Full-time instructor | SSID: CUHK1x Username: xxx@cuhk.edu.hk Password: OnePass password |
| Part-time instructor | SSID: CUguest Username: CUSCS Moodle username Password: CUSCS Moodle password |
Ceiling camera for online teaching (Available in EOC 308A & OC 1301) User Guide Demonstration
Enquiry and Technical Support
Office Hours
| Oriental Learning Centre (OC) | East Ocean Learning Centre (EOC) | Tseung Kwan O Learning Centre (TKO) | Central Learning Centre (BAT) | Email & Hotline Support | |
| Mon - Fri: | 8:30am - 1:00pm, 2:00pm - 8:30pm | 9:00am - 1:00pm, 2:00pm - 5:45pm | 8:30am - 1:00pm, 2:00pm - 8:30pm | 9:00am - 1:00pm, 2:00pm - 5:45pm | 8:30am - 8:30pm |
| Sat: | 8:30am - 1:00pm, 2:00pm - 8:30pm | / | 8:30am - 1:00pm, 2:00pm - 5:15pm | 8:30am - 1:00 pm, 2:00pm - 5:15pm | 8:30am - 5:15pm |
Email Support
| General Support | support@scs.cuhk.edu.hk |
| Moodle | moodle-admin@scs.cuhk.edu.hk |
| Panopto | panopto-admin@scs.cuhk.edu.hk |
| Zoom | zoom-admin@scs.cuhk.edu.hk |